Terms and Conditions - Flat Clearance Rotherhithe

Welcome to Flat Clearance Rotherhithe. By accessing our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern your use of the services provided by Flat Clearance Rotherhithe. By utilizing our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

1.1. Definitions

Service Provider: Refers to Flat Clearance Rotherhithe.
User: Any individual or entity using our clearance services.
Agreement: These Terms and Conditions.

2. Services Offered

Flat Clearance Rotherhithe specializes in professional clearance services for flats located in Rotherhithe and surrounding areas. Our services include:

Furniture removal
Appliance disposal
Waste management
Recycling services

2.1. Service Availability

Our services are available seven days a week, subject to availability. We strive to accommodate your schedule to the best of our ability.

3. Booking and Payment

To book our services, users must provide accurate information and comply with the following payment terms:

Booking Process: All bookings are confirmed upon receipt of payment.
Payment Methods: We accept various payment methods including credit/debit cards and bank transfers.
Payment Terms: Full payment is required at the time of booking. Additional charges may apply for extra services not initially agreed upon.

3.1. Cancellation Policy

Cancellations must be made at least 48 hours in advance. Failure to do so may result in a cancellation fee equivalent to 50% of the total service cost.

4. User Responsibilities

Users agree to:

Provide accurate information regarding the items to be cleared.
Ensure that access to the property is available at the agreed-upon time.
Remove any hazards that may impede the clearance process.

4.1. Prohibited Items

The following items are not eligible for clearance and must be disposed of by the user:

Hazardous materials
Perishable goods
Items requiring special handling

5. Liability

Flat Clearance Rotherhithe is committed to providing efficient and safe clearance services. However, we are not liable for any loss or damage to items due to:

Pre-existing conditions of items
Improper packaging by the user
External factors beyond our control

5.1. Insurance

We recommend that users have appropriate insurance for valuable or irreplaceable items. Flat Clearance Rotherhithe offers optional insurance coverage for an additional fee.

6. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.

6.1. Data Protection

All personal data is stored securely and processed in accordance with applicable data protection laws.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7.1. Dispute Resolution

In the event of a dispute, we encourage parties to seek an amicable resolution through negotiation before pursuing legal action.

8. Amendments

Flat Clearance Rotherhithe reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes via email or through a notice on our website. Continued use of our services signifies acceptance of the updated terms.

8.1. Notification of Changes

We will provide at least 14 days' notice before any changes take effect, allowing users to review and, if necessary, terminate their agreement with us.

9. Intellectual Property

All content, trademarks, and logos used in our services are the property of Flat Clearance Rotherhithe or their respective owners. Unauthorized use of our intellectual property is prohibited.

9.1. Licensing

Users are granted a limited, non-exclusive license to use our services in accordance with these Terms and Conditions.

10. Termination

Flat Clearance Rotherhithe may terminate the provision of services to a user at our discretion, including but not limited to:

Breach of Terms and Conditions
Non-payment
Illegal or unethical behavior

10.1. Effects of Termination

Upon termination, all rights granted to the user under these terms will cease immediately, and the user must discontinue use of our services.

11. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

11.1. Invalid Provisions

An invalid provision does not affect the validity of other provisions, which remain in full force and effect.

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between the user and Flat Clearance Rotherhithe regarding the use of our services, superseding any prior agreements.

12.1. No Waiver

Failure to enforce any provision of these terms does not constitute a waiver of the right to enforce future provisions.

13. Feedback

Users are welcome to provide feedback on our services. By doing so, you grant Flat Clearance Rotherhithe the right to use your feedback for improvement purposes without any obligation.

13.1. Use of Feedback

All feedback is considered non-confidential and non-proprietary, allowing us to incorporate it into our service offerings.